TUSHAR JAIN

|Product Management | Customer Support | Engineering | Quality | Operations |

160 E Remington Dr Sunnyvale CA 94087, Email tusharviz@gmail.com, Cell : 408.769.9631

Self-starter, result-oriented and motivated product management professional with skills in fostering and leading cross-functional teams, determining and documenting new product requirements. Proven track record to manage large engineering teams, key account relationships and large-scale projects. Strong ability to partner with customers and internal teams to create well-defined feature requirements, products and solutions. Strong technical background with over 16 year experience in enterprise software and networking products/solutions.

EricssonSan Jose, California

Senior Product ManagerMay 14 - Present

ü      Owned and launched product roadmap, product and release lifecycle management,  backlog for end to end common operating system product portfolio including cell site router, aggregation, edge, packet core routers SDN, NFV, and OAM/EMS.

ü      Established and rolled out software licensing for IP product portfolio with cross-functional alignment from sourcing, supply, commercial, pricing,  each product area and ensured agile implementation to improve revenue and product offerings.

ü      Result-oriented professional with annual budget and capacity management of $150 million and driving $20 million revenues enabling software licensing on IP product portfolio with combined portfolio revenues of $500+ million.

ü      Designed business plan on software re-use resulting in CAPEX reduction and growing profitability by 30% for platforms.

ü      Defined PRD for key infra, routing, NFV, BNG, OAM features and help customer engagement, sales and involved in key RFP responses.

ü      Monthly and Quarterly budget/capacity/business analysis plans with C-Suite updates.

ü      Active engagement with key engineering architects , design directors for product development and offer time to market solutions with quality.

ü      Excellent internal and external presentation skills on solutions, strategy, business updates.

ü      Active customer and industry engagement globally for RFP, strategy, solution, product presentations driving key sales.

 

Cisco SystemsSan Jose/Bangalore, California

Sr. Product Engineering ManagerAug 12- Nov 13

ü      Managed aggregation router product and teams for L2/L3, TDM/Timing and MPLS.

ü      Defined product PRD with stakeholders, drove master strategy for launching aggregation, router product delivery driving software/product revenues of $90+ million.

ü      Implemented agile/scrum practices in team and adoption of automation to increase 20% efficiency.

ü      Managed key customer success with lab trial RFP responses & engineering input.

ü      Internal/External/cross-functional people, product, budget, vendor negotiation/conflict resolution/alignment/management/updates.

ü      Developed internal training program and implemented cross-functional friday meetings to increase productivity and increase employee retention.

 

Tellabs Santa Clara, California

Sr. Product Engineering ManagerAug 10 – Jul 12

ü      Managed Wimax and LTE product development and test team.

ü      Defined Master strategy for Mobile packet core LTE/GGSN -4G product with new line card, platform chassis and software features.

ü      Acted as Product owner for end to end solution driven by 56 Engineers across [platform, LTE, GGSN, DPI, system integration, scale/stress/performance and Automation teams.

ü      Championed product release operations for product, program and executive management, quality metrics, execution, customer traction and mitigation.

ü      Led executive management updates, bug scrubs, scoping, execution, quality metrics, risk management, mitigation, onsite-offshore management.

ü      20% equipment budget profits on improved vendor negotiation and contracts saving $1.5 million,

ü      Implemented training program for new hires, successfully rolled out 3PP certification for RADIUS/Diameter resulting in $10+ million revenues.

 

Cisco SystemsSan Jose, California

Technical Lead/Software EngineerMarch 03– Aug 10

ü      Worked on multiple key features and product launches at Cisco for cutting edge products including CRS (core router), Enterprise wireless products and Edge Router (ASR9K)

ü      Successful On-site field trials for Sprint and in-house early field trials, customer adoption for FT, BT, DT, Department of homeland security etc.

ü      Led successful product releases, bug scrubs, product development, quality and delivery.

ü      Implemented architecture level trainings for ASR9K platform for engineers/architects.

ü      Collaborated with Atheros for access point authentication caching software to reduce mobility connection drops by 15% which contributed immensely to $600+ million enterprise wireless business.

ü      Implemented software for inventory management leveraging logical routers, power cycler  and optimizing lab design to increase productivity by 25% with power savings.

ü      OEM engagement with multiple vendors in FMC, networking stack, ASIC areas.

ü      Managed key customer accounts (AT&T, Vz) for upgrades, manageability, Fault isolation, network solutions with enterprise, service provider routing, switching, wireless requirements.

 

Celox NetworksSouthborough, Massachusetts

Member Technical StaffDec 00– Feb 03

ü      Design/Execute software tests for SNMP, MIBS, CLI, SCM’s (Celox’s EMS), configuring and implementing scripts using automation tool for different network topologies.

ü      Design tests for multiple L2/L3 protocols, redundancy, HA, BGP, MPLS, IPSec, L2VPN, PPPoE, L3VPN.

ü      Customer lab trails, Customer presentations & updates for AT&T, Sprint, RFP responses.

ü       Bachelor of Engineering, Amravati University (1994-98) (equivalent BS Electrical)

ü       Post Graduate Diploma in Advanced Software design and development (1999)

ü       CCNA, Wireless, Routing & Switching Certifications.(2004)

ü       Stanford Project Management (2007)

ü       Enterprise Wireless and Access point Certification(2009)

ü       Certified Scrum Master (CSM) (2014)

ü       Pragmatic Product Management (2014)

ü       AWS Technical Essentials (AWS) (2016)

Ø       Recognition/performance awards for key contributions at Nortel, Tellabs, Cisco, Ericsson

· Product Requirements/Solutions Specification · Product Management, Engineering

· Engineering, QA, Business Strategy     · Budget/Inventory Management

· Overall Product Lifecycle Management      · Customer/ Vendor Relationship Mgmt.

· Agile/Scrum Master                                     · Quality and Risk Metrics/Analysis

· RFP handling/Customer  Engagement            · People/Project/Conflict Management.

· Technical Support                                        · Negotiation / Influencing / Presentation /Interpersonal Skills                                         · lead by e.g./Contribute for company success.

 

ü      Networking : OSI, TCP/IP,  L1-L7 protocols, SDN, IaaS, PaaS, Open stack, NFV

ü      Wireless : Enterprise wireless, security, voice, wimax, GGSN, LTE, RF

ü      Quality : Agile/Scrum , Multiple test methodologies.

ü      Security Protocols: PIX Firewall, RADIUS, IPSec, ACE Server

ü      Scripting Languages : Python, TCL/TK, Selenium/Fanfare framework.

ü      Languages & Databases : C, C++, Java, mysql

ü      Network Management & EMS : SNMP, TL1, Netconf/Yang

ü      Subject Matter expert on various Cisco IOS, IOS-XR, IOS-XE platforms such as c7600, ASR901, ASR903, Cat6500, ASR9000, CRS 15000

 

(References available on request)